Support

Support for AVCS

Below you will find information to support you in your use of the ADMIRALTY Vector Chart Service, including detailed user guides and support films. If you cannot find the answer to your questions, please see who to contact below for more details.

Title
READM​E file

Body

Information on the use of ENCs in ADMIRALTY services. This information may be navigationally significant and should be reviewed for changes when you update your ECDIS.

Title
Important information for A​VCS users

Body

Includes information on general cautions about the use of ENCs within ECDIS.

Title
T&P NMs in ENCs

Body

Not all ENC producers include Temporary and Preliminary (T&P) Notices to Mariners (NMs) in their ENCs. The following table lists the confirmed status of T&P NMs in the ENCs that are available in AVCS and the ADMIRALTY ECDIS Service.

Title
Cancelled and replaced ENCs

Body

Periodically, changes to the ENC coverage available worldwide make it necessary to cancel and replace ENC Units. Download full details below:

ENC Update Status

AVCS

How to update AVCS

Updating AVCS using the internet

Body

The AVCS Online Updating Service (AVCS OUS) uses software to provide immediate access to the latest digital chart updates for subscribers of the AVCS service. The service is complimentary to the DVDs available for AVCS and offers quick access to the most up-to-date information. 

Download the AVCS Online Updating Service software

Downloading updates via the FTP site

Body

We supply all AVCS customers with​  weekly electronic updates via Internet download or DVD. To obtain AVCS updates via the Internet, you can use our public FTP website with the following login credentials (the username and password details are case sensitive).

FTP://ukho.gov.uk​

Username: ukhopublic

Password: Public12345

FTP support removed from Google Chrome & Microsoft Edge Browsers

Please note that the Google Chrome and the Microsoft Edge browsers no longer supports encrypted FTP connections (FTPS) or proxies

AVCS Base Release Schedule​ and Distribution of ENC Producers

Body

Issue date: Week 4, 27 January 2022

Body

DVD 1

AREA

COVERAGE

AREA

Base 1

COVERAGE

Estonia EE, Finland FI, France FR, Latvia LV, Lithuania LT, Sweden SE.

AREA

Base 2

COVERAGE

Albania AL, Norway NO. Poland PL. Additional datasets from Taiwan 1U.

AREA

Base 3

COVERAGE

Solomon Islands SB, ​Turkey TR, United Kingdom GB.

AREA

Base 4

COVERAGE

Croatia HR, Denmark DK, Georgia GE,  Greece GR, Italy IT, Malta MT, Montenegro ME, Portugal PT, Romania RO, Russia RU, Slovenia SI, Spain ES, Ukraine UA.

AREA

Base 5

COVERAGE

USA US.

Body

DVD 2

AREA

COVERAGE

AREA

Base 6

COVERAGE

Canada CA.

AREA

Base 7

COVERAGE

Australia AU, Bahrain BH, Burma (Myanmar) MM, Cook Islands (CK), East Asia Hydrographic Commission EA, Egypt EG, India IN, Indonesia ID, ​Iran IR, Israel I1, Malacca & Singapore Straits MS, Malaysia MY, New Zealand NZ, Niue NU, Oman OM, Pakistan PK, Papua New Guinea PG, Philippines PH, Samoa (WS), Singapore SG, South Africa ZA, Sri Lanka LK, Thailand TH, Tokelau (TK), Tonga TO, Tunisia TN, Vietnam VN/V1/V2.

AREA

Base 8

COVERAGE

Argentina AR, Bangladesh BD, Belgium BE, Brazil BR, Chile CL, Colombia CO, Cuba CU, Ecuador EC, Germany DE, Iceland IS, Mexico MX, Netherlands NL, Nigeria NG, Panama PA, Peru PE, Suriname SR, Uruguay UY, Venezuela VE.

AREA

Base 9

COVERAGE

China C1, Hong Kong C2, Macau C3, Japan JP, Korea (Republic of) KR.

AVCS Installation Guides for ​​ECDIS

Body

The following guides are designed to help you install AVCS on specific ECDIS types. Installation films are also available on our YouTube Channel for a select range of ECDIS.​

Manufacturer

Installation Guide

Installation Guide Films

Manufacturer

Danelec

Installation Guide

Manufacturer

ChartWorld

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

Furuno

Installation Guide

Installation Guide Films

Manufacturer

JRC

Installation Guide

Installation Guide Films

Manufacturer

Kelvin Hughes

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

Kongsberg

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

MARIS

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

Northrop Grumman Sperry Marine

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

OSI Maritime Systems

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

PC Maritime

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

Raytheon Anschutz

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

SAM Electronics

Installation Guide

Installation Guide Films

Manufacturer

Telko

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

Tokyo Keiki

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

Totem Plus

Installation Guide

Installation Guide Films

Installation Films

Manufacturer

Transas

Installation Guide

Installation Guide Films

Installation Films
Contact us

Who to contact?​​

If none of these resources can resolve any existing issues, please contact the ADMIRALTY Distributor that you purchased AVCS from. If you require any assistance from the UKHO please see the contact us section on the website for further information.